Support

At Threelz Casino, your seamless gaming experience is our top priority. We know that questions can pop up, and when they do, you need answers right away. That’s why our dedicated support system is built for speed and efficiency, ensuring you get back to the action without delay. We are committed to providing clear solutions, whether you have a question about your account, a transaction, or gameplay.

Get Immediate Help with Live Chat

For the quickest resolution, our Live Chat is your direct line to a support specialist. Connect with a real person in moments, 24 hours a day, 7 days a week. This is the perfect option for immediate queries about your welcome bonus, a specific game from Habanero or Evoplay, or a quick account question. Our team is ready to provide real-time assistance to keep your session running smoothly.

Comprehensive Assistance via Email

Have a more detailed question or need to send us documents? Our email support is designed for thorough and thoughtful responses. Send your query to support@threelz.com, and our team will get back to you with a complete answer, typically within 24 hours. This channel is ideal for complex issues, payment verifications involving MasterCard or Visa, or any matter that requires a detailed explanation.

Find Answers Instantly in Our Help Center

Sometimes, the fastest answer is one you can find yourself. Our extensive FAQ and Help Center is your personal knowledge base, packed with clear information on our most common player questions. Get immediate clarity on topics like how to claim your 3,000 Gold Coins + 3 Sweeps Coins, deposit and withdrawal processes, and game rules. It's a powerful resource for solving issues on your own schedule.

Our support crew is fully trained on every aspect of Threelz Casino, from the latest titles by Turbo Games to the specifics of your account. You can play with confidence, knowing a knowledgeable and dedicated team is always available to ensure your experience is nothing short of fantastic. We're here to help you resolve any issue and get you right back to the fun.