Terms and Conditions

These terms and conditions explain the main rules for accessing and using Threelz Casino’s website, player account, games, promotions, and related services (together, the “Services”). They are designed to set clear expectations for both you and Threelz Casino.

By visiting the site, registering an account, or using any part of the Services, you agree to follow these site terms, along with any additional rules shown in-game or within a specific promotion.

Who can use Threelz Casino

Threelz Casino is intended for adults only.

To use the Services, you must:

• Be at least the legal gambling age in your jurisdiction (and meet any other local eligibility rules)
• Be able to enter into a binding agreement where you live
• Make sure that online gambling (or social/sweepstakes-style gaming, where applicable) is permitted in your location

Access may be restricted or unavailable in certain countries, states, or regions. Threelz Casino may limit availability based on legal, regulatory, risk, or operational reasons.

Creating your account - keep it accurate and in your name

When you register, you agree to provide truthful, current, and complete information and to keep it updated. This includes details such as your name, date of birth, address, email, and any other information requested during sign-up or later.

Your account must be registered in your own name. You may only create and use the number of accounts permitted by the operator. If multiple accounts are used in a way that conflicts with these platform rules - especially to gain an unfair advantage with promotions - Threelz Casino may take steps to protect the fairness of the Services.

Verification checks (KYC) - what we may request and why

To help protect players and the platform, Threelz Casino may request verification at any time, including before allowing certain transactions or account actions.

Verification may include confirming:

• Identity and age
• Address or location
• Ownership of a payment method
• Account activity or eligibility for an offer
• Compliance checks required for security, fraud prevention, and responsible operations

You agree to provide requested documents or information and to ensure they are genuine and valid. If verification is incomplete, some features (such as withdrawals or promotion access) may be limited until checks are finished.

Your account, your responsibility

You are responsible for keeping your login details private and secure. Any activity completed through your account is treated as authorized by you, unless you notify support promptly about suspected unauthorized access.

Your account is personal. You may not:

• Share your account or credentials with anyone
• Transfer, sell, or “lend” an account
• Use the Services on behalf of another person
• Allow a third party to deposit, play, or withdraw through your account without approval

If you believe your account has been compromised, contact support as soon as possible at support@threelz.com.

Deposits, withdrawals, and balances - what to expect

Payment processing depends on your selected method, verification status, and the checks required for safe transactions. Threelz Casino supports payment options that may include Apple Pay, Google Pay, Visa, MasterCard, PayPal, Skrill, and Bank Transfer, but availability can vary by location and other factors.

Important points to understand:

• Minimums, maximums, and processing times may differ by payment method
• Withdrawal requests may be reviewed before approval, including checks for identity, payment ownership, and account security
• Threelz Casino may apply reasonable controls to help prevent fraud, chargeback abuse, or other misuse
• Balances shown in your account can be affected by network delays, game session interruptions, or technical updates - if that happens, the platform will work to correct the record in a fair and reasonable way

Where multiple in-platform currencies are used, each currency may have different purposes and rules. For example, Gold Coins are typically used for entertainment play and are not redeemable, while Sweeps Coins may be eligible for redemption subject to the applicable rules and verification.

Bonuses and promotions - always check the offer rules

Promotions are optional and may come with additional bonus terms. By joining a promotion, you agree to follow the specific rules shown for that offer, including any limits or deadlines.

Depending on the promotion, rules may include:

• Eligibility requirements (for example, new players only or one per household)
• Wagering or playthrough requirements (often applied to Sweeps Coins)
• Time limits to claim or use the offer
• Game restrictions or contribution differences by game type
• Maximum bet limits while playing with promotional balances
• Maximum conversion or redemption limits, where applicable

Examples of offers that may be available include a sign-up package (such as 3,000 Gold Coins + 3 Sweeps Coins), first purchase rewards, and daily login bonuses. Some Sweeps Coins promotions may require playthrough (for example, 20x on certain offers), and redemption may only be available once minimum thresholds and requirements are met. If promotion details conflict with these site terms, the promotion’s specific rules generally apply to that promotion.

Game access and site availability - service terms in real life

Threelz Casino aims to provide a reliable experience, but the Services may not always be available without interruptions. Game and feature availability can depend on:

• Your location and eligibility
• Device, browser, and operating system compatibility
• Scheduled maintenance or urgent fixes
• Game provider updates or removals
• Technical issues outside the operator’s control

Games, features, and promotions may be added, changed, limited, or removed at any time. This includes temporary suspensions for testing, security review, or compliance reasons.

Fair play standards - prohibited behavior and misuse

Using the Services means playing fairly and using the site for lawful purposes only. The following behavior is not allowed:

• Fraud, deception, or using false personal information
• Collusion with other players or coordinated play intended to exploit the platform
• Chargeback abuse or intentionally reversing legitimate transactions
• Bonus abuse, including using multiple accounts or tactics designed to bypass promotion limits
• Attempting to manipulate game outcomes or platform systems
• Using unauthorized software, scripts, bots, automation tools, or methods that interfere with normal play
• Interfering with site security, stability, or other players’ experience

If your activity appears inconsistent with normal recreational use, Threelz Casino may review it to protect fairness and safety across the platform.

Operator protections - when accounts may be limited or closed

Threelz Casino may take reasonable action when it believes it is necessary to protect players, the platform, or compliance obligations. Actions may include:

• Refusing certain transactions or restricting account features
• Pausing promotions or removing promotional eligibility
• Holding a withdrawal for review while checks are completed
• Suspending or closing an account when rules are breached or verification is not completed

Where appropriate, the operator will aim to handle reviews fairly and communicate through the contact details on your account. If you change your email or lose access to it, it’s your responsibility to update your account information promptly.

Mistakes, display errors, and technical problems

From time to time, errors can occur - including incorrect balances, mispriced offers, bonus crediting issues, game malfunctions, or interrupted sessions. If an obvious mistake happens, Threelz Casino may correct it and adjust related account records in a reasonable way.

If a game round is interrupted, the result is typically resolved according to the game provider’s rules and the system logs. If you notice something that seems wrong, contact support with as much detail as possible (date, time, game title, and what happened).

Responsible play and player protection

Gambling should be treated as entertainment, not as a way to make money. If play stops being fun or feels difficult to control, it’s important to seek help and use available safety tools.

Threelz Casino may offer responsible gaming features such as limits or account restrictions, and may take protective action where there are signs of risk or misuse. You can also review our responsible play guidance here: /responsible-gaming.

Intellectual property - using the site content properly

The website design, logos, text, graphics, software elements, and other original materials are owned by Threelz Casino or used under license. You may use the site for personal entertainment only.

You may not copy, reproduce, publish, distribute, modify, or commercially exploit any part of the site content without written permission, except where the law allows limited use.

Third-party providers and linked services

Some parts of the Services rely on third-party providers, including game studios and payment processors. This means:

• Certain games or tools may have additional rules set by the provider (such as game-specific rules)
• Availability can change based on provider updates, maintenance, or regional restrictions
• Performance may depend on systems outside Threelz Casino’s direct control

Any links to third-party sites or services are provided for convenience. Threelz Casino is not responsible for third-party content, availability, or policies.

Limits of responsibility - what Threelz Casino is and isn’t liable for

Threelz Casino works to operate the Services responsibly, but it cannot accept responsibility for losses or damages resulting from circumstances such as:

• Technical interruptions, system delays, or connectivity issues
• Device incompatibility, unsupported browsers, or user configuration problems
• Mistakes caused by user error (for example, sending funds via an unsupported method)
• Failures or delays caused by third parties (including payment processors and game providers)
• Events outside reasonable control (such as major outages or force majeure events)
• Misuse of your account, including failure to safeguard your login details

Nothing in these site terms limits rights that cannot be limited under applicable law.

No promises of uninterrupted service

The Services are provided on an “as is” and “as available” basis. This means Threelz Casino cannot promise that the site will always be accessible, that every game will be available in every location, or that the platform will always be error-free.

When issues occur, the operator will aim to restore normal operation within a reasonable time and handle player reports fairly.

Updates to these conditions of use

Threelz Casino may update these terms from time to time to reflect changes to the Services, legal requirements, or operational practices. The latest version posted on the website applies from the date it is published, unless stated otherwise.

Continuing to use the Services after an update means you accept the revised terms. It’s a good idea to check this page periodically.

Related policies you should also review

These site terms work alongside other important policies and rules that may apply depending on how you use the platform, including:

• Privacy Policy: /privacy-policy
• Cookie Policy: /cookie-policy
• Bonus rules and promotion-specific terms (shown within each offer)
• AML/KYC practices (where applicable based on services and redemption activity)

If there is a conflict between a specific promotion rule and these site terms, the promotion rule generally governs that specific offer.

Contacting Threelz Casino

If you have questions about these terms, your account, payments, or a game outcome, you can reach Threelz Casino support by email at support@threelz.com. Chat support may also be available on the website, depending on your location and service hours.

Using Threelz Casino should feel clear and predictable. These terms are here to explain how the platform works, what we expect from players, and what you can expect from the operator - so you can enjoy the Services with straightforward, shared expectations.